Help Center

You can simply email us at iphonaticosctg@gmail.com where our customer service team will be happy to help you wirh whatever you need!

We accept all major credit cards (VISA, Mastercard, AMEX) and Paypal payments.

All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed with 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

Once you place your order, please allow 3-5 business days to process your order. After that, it will take 12-20 business days for delivery in United States, and 15-30 business days for international orders (depending on location).

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destinations,and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be convered by us. We are not responsible for delays caused by the customs department in your country. For futher details of charges, please contact your local customs office.